The implementation of distributed and agile governance is never immediate in a company. In the particular case of Mentaal Beter, the organisational change was not a matter for executives, managers and employees, but for mental health professionals.
A challenge that Martin de Heer, CEO of NL Mentalcare Group, took up in the Netherlands.
Between health and business
With a degree in hospital psychiatric care and an MBA in business management and administration, Martin de Heer began by creating small structures with psychologists, in a rather informal way, with the idea of implementing working methods different from large health structures. This has spun off somewhat and merged with the franchise network of Mentaal Beter in 2009. The network now has around 1000 professionals serving the mental disorders of children, adolescents and adults in 110 practices and clinics. 35,000 patients followed each year, a claimed satisfaction rate of 8.5/10 (above the national average), and an overall turnover of 80 million euros. A real business, where profitability rates take a place that fits the healthcare sector; Martin de Heer speaks of customers rather than patients. The difference with a traditional company lies mainly in the fact that the “employees” here are psychologists, psychiatrists, psychotherapists… Who have their own professional standards and ways of communicating.
In this podcast we will talk about the future of work, we will invite pioneering companies, bold entrepreneurs, avid experts and practitioners, who all have an interesting story to share. We want to learn about their lessons, and their best practices, but also about their fuckups and struggles. It’s all here, so we’re happy you found us! Let us know what you think of this week’s podcast and what topics you would like to hear about next and enjoy listening to this week's episode.
This podcast is initiated by Luc Bretones and brought to you by HolaSpirit. Our podcast host is Anne Nynke Jansma - she is experienced Holacracy facilitator, GTD trainer, Sociocracy3.0 practitioner and helps companies create an environment where happy and productive teams can thrive. Find her at www.annenynke.nl.
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Check out thenextgenenterprise.com for more information! This event is made possible by Maif Manpower, Octo Technology and HolaSpirit and will take place at the Pierre Mendès France Conference Centre in Paris.
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